PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Business Optimization Solutions, recently announced the appointment of Ted Cart as Principal Consultant. With extensive business operations and contact center architecture experience, Cart brings over twenty-five years of Technology and Customer Experience expertise to PPT Solutions’ growing consulting team. In this critical Principal Consulting role, he will be responsible for leading the delivery of complex strategic consulting engagements domestically and internationally.

“Ted is an incredible addition to our consulting team. His strategic thought leadership and extensive experience in the Customer Experience and Contact Center technology areas will be a valuable asset to our organization and clients,” stated Dennis Weikle, PPT Solutions’ Founder & Managing Director. “To attract someone of Ted’s caliber is another demonstration of our Reimagining Business vision and commitment to have a best-in-class corporate culture supported by the industry’s best and brightest talent.” 

“I’m very excited to join the PPT Solutions team and a company that has forged a reputation for client-centricity and transformation,” stated Ted Cart. “It’s a tremendous opportunity to share my Customer Experience design expertise and help our clients achieve and sustain success while contributing to an emerging company with an innovative vision.”   

Prior to joining PPT Solutions, Cart served as Contact Center Consulting Practice Lead at AT&T Consulting Solutions where he provided strategic consulting leadership. In this key role, he was responsible for delivering partner critical technology thought leadership and integration/deployment services including: SIP transformation; cloud customer engagement design and deployment; managed services; and full network, security, and business support. Cart has also served in key executive consulting positions at Eventus Solutions Group and Verizon providing leadership to a broad range of world-renowned brands across the financial, healthcare, consumer products, hospitality and insurance industries.

Visit pptsolutions.com to learn more about the company’s performance-based customer experience and business optimization solutions. To learn more about PPT Solution’s career opportunities, visit pptsolutions.com/careers.  

Media Contact:
Brian Fallers
Muse Marketing + Creative
Tel: +1 302.559.6431

About PPT Solutions
Since 2013, PPT Solutions has served as a premier provider of Client-centric, performance-based customer experience and business optimization solutions. Whether a Fortune 50 company or an emerging business, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue and optimize operational efficiency. With an extensive portfolio of Management Consulting, Managed Services and Partnership Solutions capabilities, our Clients rely on us for advanced insights, adaptive business processes and innovative growth strategies. Visit pptsolutions.com to learn more.

Source: PPT Solutions